Also, the large amounts of overseas imports streaming into India, particularly in the automotive manufacturing area, have made it clear that consumers demand high quality products. It is in this quality conscious environment that the concept of Total Quality Management becomes increasingly relevant in India.

Total Quality Management is a process which explores the formation of management and employees into a "team-concept" approach to production of quality products. Total Quality Management is a structured system for satisfying internal and external customers and suppliers by integrating the business environment, continuous improvement, and breakthroughs with development, improvement, and maintenance cycles while changing organizational culture.

One of the keys that is most important to the successful implementation of Total Quality Management is the idea that it is a structured system. It is basically a strategy derived from internal and external customer and supplier wants and needs that have been determined through Daily Management

The term Total Quality Management has been coined to describe a philosophy that makes quality the driving force behind leadership, design, planning, and improvement initiatives.

The implementation of Total Quality Management requires the help of the following eight key elements.
-Ethics
-Integrity
-Trust
-Training
-Teamwork
-Leadership
-Communication
-Recognition

Total Quality Management is built on a foundation of ethics, integrity and trust. It fosters openness, fairness and sincerity and allows involvement by everyone. This is the key to unlocking the ultimate potential of Total Quality Management.

 

~ Category editor Sakina Kadiwala. copyright data indianchild.com

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